![]() If you can, protect your property from further damage.īe sure to take photos of any damage before you remove debris or make repairs. It's best to keep kids and pets away from the area until you've been able to inspect it. Please use caution before returning to the damaged area. Keep in mind at all times that your safety comes first. If you've suffered damage in a storm, you probably have questions about what to do next. 3, 2020 Coming Home Safely Elapsed Time 0 Seconds Click on “File a Claim' on this page to get started. You can check status anytime and reach your adjuster on or via USAA mobile app. Once you have filed your claim, an adjuster will reach out through our digital channel or by telephone to discuss next steps. Confirm your contact preference and verify claim details. Provide some basic information to get your claim started. If you don't have all the information, that's ok. Reporting your claim will only take a few minutes. We are sorry you have experienced this recent loss, but USAA stands ready to serve you throughout the claim. Transcript Date: AugGet Your Claim Started After filing, check your claims status anytime on or through the USAA Mobile App.įor more guidance on staying safe during a hurricane, download our Hurricane Preparedness and Evacuation checklists on this page. To get started online, you can select the “File a claim” button on the top of this page. If you need to file a catastrophe claim, USAA will be ready to help - every step of the way. ![]() After the Storm Īfter the storm, wait until it's safe to go back home. Then, follow your planned evacuation route, avoiding flood waters. Once again, make sure that the doors and windows are closed. If you need to evacuate, unplug everything in the home except the refrigerator and freezer. You may want to have some cash on hand in case of power outages and if you need to leave your home quickly. ![]() Share the plan with friends or loved ones, making sure you have their contact information.įill up your gas tank. Plan your evacuation route and know your shelter destination. Or, as a last resort, you can use plywood to protect windows. Were you able to install hurricane shutters for the season? Remember to close and lock them. Close all the doors and windows in your home, including the garage door. Park your vehicles in a garage or carport. Are sandbags available? They can also help move storm water away. If it's safe to do so, check that your gutters and downspouts are clear and could divert rain away from your home. You'll also want to secure things like patio furniture, trash cans and trampolines to the ground. Use your smartphone to capture video or photographs of its interior. If you have time, include copies of important documents and an up-to-date, written inventory of the items in your home. This should have water, nonperishable food, essentials ranging from diapers to pet carriers, flashlights and device chargers as well as first-aid items and any medications. It's a good idea to enable wireless emergency alerts in your cell phone's settings. You'll also need several ways to get storm alerts, such as from a weather radio or mobile device. You'll want to choose reliable sources for getting your local forecast. Make sure you have a way to track the storm's movements. To stay safe, it's important to have a plan of action that covers the storm and afterwards. In conjunction with IBHS, here are some tips. The safety of you and your family is our top priority. If your area is in the path of a hurricane, USAA is here to offer support. Transcript Date: JFollow These Helpful Tips
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